Eurotunnel Women's Washroom Refurbishment - Case Study

Eurotunnel Women's Toilets Refurbishment Case Study

The departure terminal at Le Shuttle, Eurotunnel in Folkestone was undergoing a refurbishment of its facilities in 2024. This significant piece of work was meticulously planned with Commercial Washrooms appointed to provide the specification for this project.

This extensive piece of work was to upgrade and replace the existing Washrooms which included the main male and female facilities, as well as three Disabled Wash Spaces. 

It would include 56 Toilet Cubicles, alongside all the associated sanitaryware, cisterns and flush controls, as well as ample handwashing facilities. The Toilet Cubicles and IPS Duct Panels where made from highly durable and waterproof SGL Cubicle Panels finished in N056 Noisetier Naturel Woodgrain.

The site sees around 11 million passengers each year, making it one of the heaviest footfalls of any Commercial Wash Space. Durability was naturally very high on the specification agenda, but Le Shuttle also wanted to make sure these new wash spaces catered to a very broad range of user.

The toilets needed to be incredibly hard wearing and durable, but not at the cost of aesthetics.

Family Friendly Toilets

These Public Washrooms are largely used by families and so whilst they need to stand the test of time, they also need to be warm and inviting especially as this is often the first point of contact in the UK for many visitors from abroad.

Working with Delabie Products, we brought in the Delabie Mirror Cabinet with Integrated Tap, Soap and Drier that sit above the Custom Corian Washtrough and Vanity units in Blanc Mageve covered SGL, providing warm water directly from above, as well as soap dispensary and hand drying. There’s additional benefits in having the hand dryer built in and above the wash trough.

Not only does this mean users don’t need to move to another area to dry hands, but it means the water and bacteria on the hands are blown directly down into the trough and rinsed away.

This is a much more hygienic alternative to having hand dryers on a wall away from the hand wash area, which tends to get wet, slippery and dangerous. 

The look, finish and feel of these washrooms was very carefully curated.

There was an inherent need for these highly durable washrooms to not look too institutionalised, and while durability was maintained extremely high, we delivered a finish that was in keeping with Sports Stadiums - similarly busy venues, that have to appeal to a large family audience. 

The Floors and Ceiling were finished in a highly durable Senso Resin Flooring.

The Next Phase

This project was very tightly managed, and with the extent of materials and Washroom Sanitaryware needed for this project, a methodical approach to product management and delivery was put in place.

This work was delivered on time and on budget, with the second phase of works beginning in 2025 which will see the HGV drivers facilities refurbished.